Every item that you purchase from our site is backed by our 100% damage free guarantee. If an item is damaged in the shipping process, a claim form must be filled out with the carrier and returned to us within 15 days. We will fix, replace, exchange, or *refund (less shipping costs) any item damaged in shipping once we receive the original shipment back in our location (please include our original packaging) & claim has been settled with the carrier.
* If a refund is requested, a 15% restocking fee will apply. Shipping charges will not be refunded.
No refunds on custom orders, sale items, or special orders.
For all returns and replacements please send items to:
Attn: web services
2860 Center Port Circle
Pompano Beach, FL. 33064